Frequently asked questions -
What does the AI chatbot do?
Our AI chatbot answers customer questions instantly, captures leads, books appointments, and helps automate customer support 24/7.
Can the chatbot work on my existing website?
Yes, BotSafe chatbots can be integrated into most existing websites quickly and easily.
Do I need technical knowledge?
No. We handle the setup, training, and implementation for you.
Can the chatbot answer custom questions about my business?
Yes. The chatbot is trained using your business information, services, FAQs, and website content.
Will the chatbot work on mobile devices?
Yes, all chatbots are fully mobile-friendly and work across phones, tablets, and desktops.
How long does setup take?
Most chatbot setups are completed within a few days depending on the complexity of the project.
Can the chatbot collect customer details?
Yes. It can collect names, phone numbers, emails, quote requests, and booking information automatically.
Is support included?
Yes. All plans include support after launch, with ongoing maintenance options available.
Can the chatbot transfer customers to a real person?
Yes. Human handover options can be added when needed.
Is a chatbot Tax Deductable
Yes. In the UK a chatbot or Ai subscription is usually Tax deductible if its used for your business,
HMRC generally treats chat bots, Ai tools & software subscriptions as allowable business expenses.